Privacy Policy

Effective Date: [Insert Date]

Last Updated: [Insert Date]

Introduction

Welcome to [Your Company Name] (“Company”, “we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our social media management and scheduling services (“Services”), connect your social media accounts, or otherwise interact with us. Your privacy is important to us and we are committed to protecting your personal data and complying with applicable privacy laws. 

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information necessary to provide, improve, and maintain our Services. This may include:

a. Personal Data You Provide

• Full name

• Email address

• Mobile number

• Billing and payment information

• Usernames or profile IDs for connected social media accounts

• Service preferences and settings

b. Social Media Account Permissions

When you link social media accounts (e.g., Facebook, Instagram, Twitter), we access and store the minimum necessary tokens/permissions to allow post scheduling and publishing, as authorized by you.

c. Automatically Collected Data

We may automatically collect:

• IP address

• Device information (model, OS, browser type)

• Usage data (pages visited, actions taken, timestamps)

• Cookies and similar technologies

We may also collect analytics data to help improve Services. 

2. How We Use Your Information

We use your information for the following purposes:

a. Service Delivery

• To create and manage your account

• To schedule and publish posts on your behalf

• To manage your connected social media accounts

b. Communication

• To send account updates, notifications, support messages

• To respond to your requests or inquiries

c. Improvement & Research

• To analyze usage and trends

• To improve features and performance

d. Legal Compliance and Safety

• To comply with legal obligations and protect against fraud or misuse

3. Sharing and Disclosure

We do not sell your personal data. We may share information:

With Third-Party Service Providers

We may share your data with trusted vendors to:

• Process payments

• Host data

• Provide analytics services

• Facilitate social media connections

We ensure they follow strict data protection standards.

By Law or Rights Protection

We may disclose your information when required by law, court order, or to protect rights, safety, or property.

4. User Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Accessing or updating your information

• Correcting inaccuracies

• Requesting deletion

• Withdrawing consent where applicable

To exercise your rights, contact us at: [Insert Contact Email / Address]

5. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Upon account deletion, your data will be removed or anonymized according to our retention schedule.

6. Security

We implement reasonable physical and technical safeguards to protect your data, including encryption, firewalls, and access controls. However, no method of transmission over the Internet is 100% secure.

7. International Transfers

If data is transferred outside your country of residence, we will ensure appropriate safeguards are in place consistent with applicable data protection laws.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to operate our Services, enhance your experience, and analyze activity. You may adjust cookie preferences through your browser settings. 

9. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal data from minors. If you become aware that a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or within the platform. Continued use of our Services after any changes confirms your acceptance of the new terms.

11. Contact Us

If you have questions, complaints, or requests regarding this Privacy Policy:

info@wsla.sa

Additional Notes

• A Privacy Policy is legally required for any service that collects personal information or processes user data. 

• You may also need compliance with region-specific laws (GDPR, CCPA, PDPL, etc.) depending on your users’ locations.